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Return & Exchange Policy

If you are not satisfied with the merchandise purchased, you may return it to us for an exchange or a refund.  Please contact Customer Service at 1.801.355.0900 to obtain a return authorization number, which is required for all exchanges and returns.  Packages that are received and do not contain a return authorization number will be refused.  Please note the return authorization number issued to you by a Customer Service Representative is only valid for 30 days.  No exchanges or returns will be accepted after this 30 day period. 

Merchandise must be returned in resalable condition with all original packaging.  This includes instruction sheets, preparation pads, and hardware kits. Auto Parts Guy reserves the right to delay or refuse any returns if fraud or abuse is suspected.

You, the customer are responsible for all return shipping costs.  C.O.D. (Collect On Delivery) exchanges or returns are not accepted.

All exchanges and returns must be shipped to: 

Auto Parts Guy
863 South 500 West
Salt Lake City, UT 84101

If you have any questions or concerns regarding our exchange and return policy, please contact Customer Service at 1.801.355.0900, Monday through Friday, 9am to 5pm MDT.